ACCESSIBILITY STATEMENT
Last updated: January 2026
1. COMMITMENT TO ACCESSIBILITY
Casa Luque de Nerja SL. is committed to ensuring the accessibility of its website in accordance with Royal Decree 1112/2018, of September 7, on the accessibility of websites and mobile applications of the public sector, as well as with the Web Content Accessibility Guidelines (WCAG 2.1) at level AA.
2. STATUS OF COMPLIANCE
This website is partially compliant with Royal Decree 1112/2018 due to the exceptions and non-compliance of some aspects detailed below.
3. INACCESSIBLE CONTENT
Despite our efforts to ensure accessibility, some content may not fully comply with established standards. The following are some areas that may present difficulties:
Some multimedia elements may not have subtitles or audio description.
Certain PDF documents and other formats may not be fully optimized for assistive technologies.
Some images may lack appropriate alternative text.
There may be errors in color contrast in certain sections.
Navigation or interaction elements that may present difficulties for users with reduced mobility.
We are continuously working to correct these deficiencies and improve the browsing experience for all users.
4. PREPARATION OF THIS ACCESSIBILITY STATEMENT
This statement was prepared on January 19, 2026 and is based on a self-assessment carried out by Casa Luque de Nerja SL.
The website is regularly reviewed to improve its accessibility and correct any identified problems.
5. CONTACT AND INFORMATION REQUESTS
If you encounter any access difficulties or require information in an accessible format, you can contact us through:
Email: info@casaluque.com
Applications will be processed as soon as possible and in accordance with the provisions of Royal Decree 1112/2018.
6. COMPLAINT PROCEDURE
If, after making a request for accessible information or a complaint, you do not receive an adequate response, you can file a formal complaint with:
Ministry of Social Rights and Agenda 2030 through its electronic headquarters (https://www.mdsocialesa2030.gob.es/)
Ombudsman, if you believe your request has been ignored.
7. IMPROVEMENTS AND FUTURE ACTIONS
We are committed to continuously improving the accessibility of our website through regular reviews and the implementation of technological improvements that facilitate navigation for all users, including those with visual, hearing, motor or cognitive disabilities.